This Privacy Policy describes how SpiderKerala (“we”, “us”, “our”) collects, uses, stores and protects information of visitors and users (“you”, “your”) when you access and use our website at https://www.spiderkerala.com and any related services offered by us (together, the “Service”).
By using our Site and Service, you agree to the practices described in this Privacy Policy.
We may collect information that you voluntarily provide to us when using the Service, including but not limited to:
Name
Email address
Phone number
Business details (for business listing submissions)
Any other information you choose to submit (e.g. messages, feedback, registration forms, listing details)
When you visit or interact with our Site, we may automatically collect certain information, such as:
IP address
Browser type and version
Device information (device type, operating system)
Pages visited on our Site, date/time of visit, referring/exit pages, clickstream data
Usage data and other analytics data (if we use analytics tools)
We may use cookies or similar technologies to collect and store certain information. Cookies help us provide a better user experience, remember your preferences, analyze usage, and improve our Site.
We use the information we collect for purposes including:
To provide, maintain and operate the Service
To process and manage business listings submitted by you on the directory
To communicate with you (e.g. respond to inquiries, send confirmations or updates)
To improve, customize and optimize our Site (user experience, performance)
To monitor and analyze usage and trends in order to improve our Service
For any other purpose for which you give us explicit consent
We will not sell your personal information to third parties. We may share your information under the following circumstances:
With third-party service providers who assist us in operating the Site, providing the Service, or performing Site-related services (e.g. hosting providers, analytics providers, email services).
If required by law, regulation, legal process or governmental request.
To protect rights, privacy, safety or property of SpiderKerala, our users or the public.
We require that any service providers we share data with agree to protect personal data and only use it for specified purposes.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy (e.g. to maintain your listing, provide the Service, manage communications).
If you request deletion of your personal data (e.g. removal of business listing, account deletion, contact removal), we will make reasonable efforts to delete or anonymize your data, unless we are legally required to retain it.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or storage is completely secure — we cannot guarantee absolute security.
Our Site may contain links to other websites or services (for example, external business websites, social media, third-party tools). This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any site you visit via links on our Site.
If we use third-party analytics or advertising services (or any other external services) that collect data about how you use the Site, this will be disclosed separately (e.g. via a cookie notice or banner) if required by applicable law.
Our Service is intended for users who are at least 18 years old (or the age of majority in your jurisdiction). We do not knowingly collect personal information from children under 13 (or the relevant age threshold). If we become aware that we have collected information from a child under that age, we will take steps to delete it as soon as possible.
Depending on your jurisdiction and applicable laws, you may have certain rights regarding your personal data, such as:
The right to access the personal information we hold about you.
The right to correct or update inaccurate or incomplete information.
The right to request deletion of your personal data (subject to applicable exceptions).
The right to object to or restrict certain processing of your data (e.g. marketing or analytics).
The right to withdraw consent (where processing is consent-based).
To exercise these rights, please contact us at the contact information provided below.
We may update this Privacy Policy from time to time (for example, when we change our practices or to reflect new legal requirements). If we do, we will revise the “Last updated” date at the top of the policy.
We encourage you to review this page periodically. Continued use of the Site after changes constitutes acceptance of the updated Privacy Policy.
If you have any questions, concerns or requests regarding this Privacy Policy or our data practices, please contact us.